It was love at first sight guys lol. Seriously, a manager should know what's going on in their store at all times. Jerome bought 8 identical dining chairs. The total - Gauthmath. If you can't pickup your furniture yourself DO NOT RELY ON Rooms To Go to deliver your order when promised. I do not mind allowing them the restroom, but asking me to provide them with Bottled water( refusing tap water) is extreme. However, the new delivery was scheduled on 10/10/2020!
Excellent customer service! He was super friendly and seemed to be very knowledgeable. They will waste your time and energy with no resolution! To show me the documentation, but he then went to back to say I can just cancel your contract if you want to make this easier. Can you please submit photos showing the damaged areas? "
I was wanting a comfy power recliner that would be easy to recline due to occasional backaches. To be fair, I decided to purchase a small table part way through the visit, in addition to what my roommate was buying. I advise anyone not to purchase. Feedback from students. I removed the tissue paper from the box, but the tissue paper that was lying on top of the discolored glass was stuck to it as if the glass had been wiped down with something wet, and the tissue paper adhered to the glass. I again asked for the photos of the building, which the second woman informed me she isn't able to send. Jerome bought 8 identical dining chair de poule. As we asked the manager about the taxes and benefits plus! I was able to get my replacement pushed up to 5 days instead of 2 weeks, but they didn't seem to grasp how much of an inconvenience this was and didn't offer any compensation for my order. Then there is the case of quality... a lot of this so called fashion furniture was high end priced but was cheap end made. He just looked at me with his eyes almost closed assuming napping position. The furniture options they had were really nice. I then called the Rooms To Go location and asked to speak to Mr. Evans but was told that he was not working that day, which was to say the least surprising as he wanted me to call him when our replacement cabinet was delivered.
Statements about the shipping weight of one chair without its cushion. This satisfied us and we took the order. They didn't care about their safety let alone mine. Yes, it has been a very long time since I purchased furniture because I purchase quality pieces and the only reason I am looking now is because I recently passed on some "family" pieces to my son. The manager even saw us walking around as he stood in the back by the office door and didn't even speak with us. Went here for the first time. Our salesperson took no responsibility for this ineptitude. Jerome bought 8 identical dining chairs and 4. We bought multiple pieces of furniture with Linda T as our sales person, and then a couple more items a few days later from another sales person -Perla or something (can't remember her name as well). Write a Product Review & Earn Extra Points! Last week and this week, Moses told us that this was a problem "out of their hands" and it was a warehouse mistake both times. The art and wall decor was on point. This is more about Rooms to Go financing. Most of the reviews on here are exaggerated lol!!!!
Save yourself a trip and avoid this place like the plague. I called RoomsToGo Customer Service and Susan handled the complaint. As many other reviews mention, my furniture was delivered damaged. I told the manager (forgot his name Osam Oran or Usam) that I am purchasing a bed today no matter what store sold it to me- what would he be able to do for me on the price (about $900 inc del, taxes and insurance) He said rather abruptly "M'am the price is what it is" and other stores don't have this bed. Jerome bought 8 identical dining chairs using. I found the manager to be extremely unhelpful and he needs to inform his staff that a group of them sitting around and laughing with each other does not create a professional atmosphere when clients walk into the store. I will start off by saying that in my in-store experience was positive and that the interactions I had with the store Managers Scott & Jill were very helpful as they tried to resolve a headache of an issue I encountered during my delivery and communication with the Customer Service Centre. All in all, definitely a 5 Star service!
They are a beautiful addition, of high quality and very comfortable. The Type of delivery option was not fully explained. When they delivered it every piece except the nightstands were broken. From design to manufacture until the furniture arrives in your home, Ashley continuously works to provide the best product at the best prices in the industry.
So we went to Rooms to Go, we had a bed room set from them for 24 years. Although we faced this challenge, David was very patient and determined to find us a couch to take home. Fast forward to March and we just got the not the whole 7 piece set!! I later received a call and they said that I have to wait till October for a new order.
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Please be advised that any free shipping promotions used on the original order will be forfeited if the order is returned and the original shipping costs (paid or unpaid) will also be deducted from the refundable amount. LED Driving Lights DRL. If you wish to return the product for a refund, we allow up to 45 days from the original purchase date. If you've got a 14-15 Sierra 1500, or a 15-19 Sierra HD and you're looking to maximize the modern appeal of your truck with the last great front-end style GMC produced! Recon Universal Parts.
To be eligible for discounts, please enable JavaScript for your browser. Not Sure about the bulb size? HOUSING COLOR: Gloss Black. LED Illuminated Emblems. What if you made a mistake on the product you ordered?
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Check out High Mount Stop/Brake Light Replacement Bulbs by Putco for a new brake light. Much brighter than OEM. HOUSING MATERIAL: UV-Coated Polycarbonate. Build quality superb!