In this instance, it's crucial for business owners to ensure all employees are taught to look out for these scams. Awesome customer care! And the circus starts all over again. And contact us either by phone at 1-877-215-4140 or by email at with whatever information you gather so that we can. Save now, not later: "Sign on the spot RIGHT NOW to get a much lower electricity or natural gas supply rate, " the person at your door says. I called the customer service, who answered my call immediately, transferred me to a specialist who offered several different products and gave me a direct number to call in the future, if I ever needed any help, they were honest and treated me very respectfully. Phone: 800-205-7491. American Power and Gas LLC make sure to correct any misunderstandings that a client may have about their bill. Report Filed: Chris Allan, C&S Auto Repair Mobile Mechanic Took the money for a throttle cable, and never installed the part. I called customer service for some additional information on my enrollment with American Power and Gas. The company services the deregulated states of New York, Pennsylvania and New Jersey. ©2008 – 2023 Top Class Actions® LLC. Energy Audit Saves on NY Home Heating Bills.
It can be difficult to tell legitimate door-to-door employees apart from the imposters if you're not paying close attention. How does a business get Ripoff Report Verified™. Jamie Spencer from Ohio. The energy is delivered by a transmission company, usually the area's original utility, but energy suppliers compete for customers by offering competitive terms, green energy or efficiency incentives. I always click not interested or do not show again, but it still always pops up. "This would enable other marketing channels and allow retail suppliers to be less dependent upon door-to-door interactions. We are investigating these scammers and doing everything we can to stop it. I telephoned American Power and gas of PA today regarding my account and spoke with a representative by the name of John Neesham. User's recommendation: block APG's calls. Additionally, they run into issues with education, "in order to compare an energy price, you must be able to read an energy bill.
Office of Clean Energy: 866-657-6278. This is fraudulent activity and not authorized by API. Any private data must be securely entered into our system via iPad by the customer themselves. AARP specifically warns its members against energy scams. Our team members also wear branded clothing like shirts, jackets, and hats with our logo. Call them to cancel (If you can get through) and they give you a lower rate for a month, then right back up. "Direct customer engagement through well-trained door-to-door sales personnel can be an effective way to educate customers about energy shopping. Jennifer A from Ohio. Just few details and account was setup. Follow these tips when you open the door: - Know who the salesperson represents. I received a message today from 717-524-1881 saying they were from American Power and Gas. Be a smart consumer, know your rights.
Extremely Helpful and Always Available!! — Tom from Maineville, OH on February 14th, 2022. Laird Morgan from Pennsylvania. Please do not use American Power & Gas LLC if you don't want to end up screwed! Ripoff Report has determined that American Power and Gas meets Ripoff Report Verified™ standards which include a commitment to make a good faith effort to resolve any consumer complaints.
And in most states, (specifically IL) we do not make outbound cold calls! One day I was asked by my husband to call my credit card company & find out how much was owed, he also asked for the last 10. How to Switch Pennsylvania Electricity Providers. Various Trademarks held by their respective owners. Rising the price out of nowhere to from 7c to 12c with out notice or concern for their costumers, This should not be allowed. Out of this number, a percentage will not be perfect, it's impossible to have absolute perfection. For all other states, if you receive a call from someone claiming to be from Great American Power and experience any of the following scenarios, the call is a scam and not a sales call from Great American Power.
To date, American Power & Gas has made good faith efforts to resolve all complaints reported on Ripoff Report. There are no products or services that will always be perfect for everyone and even the best companies will receive complaints from time to time. Starting Electricity Service in Ohio. The Utility Customer's Bill of Rights is not meant to replace the regulations contained in N. 14:3 but is intended to give the utility customer a concise plain language guide to the regulations. That's over a 150% increase! — Carolyn from Perry, OH on September 30th, 2021. Pennsylvania Energy News: Big MW Crypto Mine Coming to PA. PPL High Bill Mistakes Hit Customers Hard.
Dave Hirst from Pennsylvania. This is a shady company. Customers may contact the Division with complaints regarding service delays, lack of service, discontinuance of service, payment arrangements, high bills, deposit requests, and incurred or high rates. Got a confirmation I could be added as a customer but no followup email. I canceled my account after being lied to and they keep calling Duke and signing me up again without my permission!!! Strict standards for business conduct. Their representative, John Neesham, was very professional, knowledgeable, and friendly as well.