If the putty enmeshed itself into the pores in the fabric like blue jeans, simple scraping & tugging isn't going to remove it.. First, remove as much of the putty as possible from the surface. Call one of our doll doctors at 800-772-0430, or email them at, and they can walk you through the steps to make sure the hair comes out looking its best. We ship all orders within the contiguous US via USPS or UPS. Item often wrapped after it's purchase cheap. Shop our site to find the items you wish to purchase and add them to your shopping bag. Your privacy and security are a top priority.
Can I place an order to be shipped outside of the U. and Canada? Please follow these steps: • Lay the doll chest-down, across your lap. Item often wrapped after it's purchased. No delivery dates are guaranteed, unless otherwise noted. You have two options for making a return: • Bring it in: You may return or exchange your items(s) at any of our U. American Girl retail locations within 90 days of purchase. Are any physical alterations made to the doll when I add extras like braces or earrings? By signing in, you can change any information you wish—your credit card, email address, billing address, password, stored shipping addresses, etc. Where can I view the Terms and Conditions?
We cannot guarantee any delivery times for international orders unless they are expedited. How can I check the balance on my American Girl gift card? Due to website limitations, rewards cannot be combined with another offer at this time. American Girl will accept returns and exchanges on any item within the Janie & Jack Collection for 30 days after purchase. When you purchase a gift card at an American Girl retail store, the card holder includes space for a personalized message. But has eventually been wrapped. Packages are attractively wrapped in pretty paper with a satin ribbon. To receive a confirmation of your order, you must include your email address in the checkout process, and check the email-confirmation box. International customers are responsible for paying taxes, fees, duties, or VAT charges at the time of delivery by their local courier.
If the information provided in our FAQ section does not answer your particular question, please email us at. Our goal is to ship your order as quickly as possible, subject to availability, receipt of payment, and credit card authorization. We recommend a head replacement to correct this issue. Can I enter into a franchise agreement to open up an American Girl store? Frequently Asked Questions –. We apologize for the inconvenience. With a Wellness Visit, we provide a general cleaning to remove surface dirt from the vinyl, but unfortunately, we are unable to remove the marks on Bitty's head. Crazy Aaron Enterprises, Inc. provides hassle-free returns and exchanges thanks to our 100% money back guarantee. To remove the wig would be very difficult and could result in damaging the doll's head. Orders shipped to APO/FPO, Alaska, Hawaii, US territories and PO boxes cannot be expedited and will be shipped via USPS Priority Mail.
Limit one offer per household. How do I remove ink from my doll's face? An order shipping to an APO/FPO address can only ship standard and will go by USPS First Class mail. While some items are discontinued, many other products are added to keep American Girl interesting and engaging, and to celebrate who girls are today.
Recipient is responsible for all taxes and duties. When will I be charged for my order? If my doll's ears are pierced and she needs her head replaced, will she still return home with pierced ears? Please note that we do not sell American Girl products at our corporate headquarters location. After you have completed the form, click on the link to print a standard mailing label. Not surprisingly, the box is pretty damaged. When checking out, you'll notice a field beneath your item list that reads "Gift card or discount code. " No refunds or adjustments on previous purchases, returns or exchanges, or orders in progress that have not yet shipped. You can also call 800-360-1861 to place an order. It seems like some people have seen this before, but many more are surprised, so I'm glad that I said something to hopefully save some people from shattered dreams in the future! Expedited International Shipping (typically 2-3 day shipping barring any customs delays) is available by request. Yes, all Program-Eligible Purchases are credited to your account. • Locate the Household Hazardous Waste Facility nearest you.
Dolls are repaired in the order in which they are received. No, American Girl gift cards are only redeemable at, at U. American Girl retail stores, or by phone at 800-845-0005. Why don't you provide services for dolls from the United Kingdom? We also have a growing network of online stores in countries around the world, find a list of international distributors here. Is there an easy way to order a large quantity of American Girl gift cards?
Will I be charged sales tax? If the affected clothes are a natural fabric like cotton, linen, wool, or hair, you can use rubbing alcohol to remove the Thinking Putty. What should I expect for product availability and delivery during the holidays? Can I send gifts to more than one shipping address? You will be charged when the order is placed. • In the Payment page's gift card field, enter the gift card number and PIN (the 4-digit number located on the back of your gift card), then click "Apply".
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For the price on the pair (complete with bracket and hardware)is great and really works great. SAFE & SECURE SHOPPING. CTS-V caliper powder coating exchange program. Return shipping charges and a 15% restocking fee. Payment may only be made by cash, check, credit card or Paypal. The Wheel Team at Park Place Auto Salon specializes in dealing with wheel repair and re-finishing for all types of wheel damage, from small scratches or curb-rash to significant damage like cracks or bent wheels. 5 in tires and it stops better than it did with stock brakes and stock size tires.
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