MIKAELE TIKOIYANUCA. Terrible experience - I was unable to communicate by phone with the branch on Route 130 in Willingboro, NJ to find out the status of my safe deposit box rental payments. Ocean first or Manasquan savings are 1000 times better. He had been told that he had not update his information. Others only get a welcome smile. This is not the only branch of Bank of America that is not organized and poorly managed. Would be helpful to let us know what other branches have them. Bad customer service, wouldnt give me the details of a foreign currency exchange or transfer me to someone that could, felt like i was getting the runaround. After filing a complaint and other co-worker came back from the same bank and stated the same supervisor told him not to go to the bank teller. I felt like a criminal and feel like she treated me like that because I'm white. Could you call me at 314-837-6867. Bank of Hope La Crescenta branch operates as a full service brick and mortar office. Need info 2015 Corolla Toyota finance ( 4500). I request Jenifer being removed from this center IMMEDIATELY.
Worst experience ever!! The teller said we both had to be there even though we have done this many times before and he was DEPOSITING - no money back - into MY account.. We went together back up and then she said we had to come into the bank - couldn't deposit from the drive in. I cannot pay online don't have checking acct with boa. I came to the branch to surrender my safe deposit key since I don't need it anymore. Terrible closed no reason. Continuation of last feedback. As a mother, I'm angry & anxiety, I hope your bank open his account again as soon as possible. I'm so dissatisfied and sad as Bank of America has my $340, 000!
Which physical branch took over these accounts? She told the teller her job was on the line and maybe this is not the job for her. One such waste-of-space, named JP, was totally flippant when I complained about the eleven person line. I don't often write to tell about a good experience but she stood out and it's so very much appreciated! Today, in fact, there was only one teller, who at some point needed to spend a lot of time with a customer, which I understand. We left and went to the Cobble Stone branch and were waited on at once as we entered the bank. What behavior are you pushing? Very slow service, not enough help. They screwed up my mortgage process so bad I went to another bank. Sheldine was knowledgeable, friendly, and courteous. Is this Bank of America.
I tried to get a check for over 5000 cashed from brick city title at Bank of America the issuing bank. Head teller/manager is rude, condescending and just plain nasty. It was intended for another person. I have Acc here n brother has Acc too. Unreal, planning to take every coin I have OUT of this bank. Lobby and drive thru always slow at any time during the day. Address: 3233 Foothill Boulevard. Thanks for your time. Totally inconsiderate. The Customer Service was great. Achieves and exceeds individual and branch sales and service targets through recommendations of new and existing products and services (e. g. accounts, loans, and credit cards), sales referrals, cross-selling, up-selling in a results-driven environment and provide the great experience to every customer. The lines are short and the applied ineptitude on the part of the staff is literally without comparison. Please help me to resolve this situation.
I stood impatiently waiting while patrons who had been behind me in line were waited on and left. I have been receiving the bank statement regularly. Veronica Garcia is my Relationship Manager she is amazing she has great customer service and always goes above and beyond to resolve any problems or answer any questions I could have. My complaint is the way the parking lot is being painted. Up to 4 people taking "ownership" and no resolution yet. I have 2 accounts with this branch for over a quarter century, one personal account and one business account. I called to complain and was asked to wait 33 to 49 minutes.
I was parked in the lot adjacent to the bank on the east side next to the handicapped parking space. Account number 483063818660. On hold for 15 plus minutes to speak to a representative to get bank wire information... :-(. I was running late n bank would close at 5 n it was 4, 40 already— so I had to go to this branch. I explained to him that when I opened it years ago it was a free deal since we have(my husband and I) direct deposit and other business with the bank. Suntrust has much better customer service. I usually receive an email about my experience and for this date I didn't receive an email. I have been trying to call the Edwardsville location for an hour and no one will answer. I don't know why I keep going back to this bank, as historically it always has a long line for a teller. He answered that it was the end of the day. When I asked to have my paper notarized, I was told that I would have to return NEXT WEEK after making an appointment with the manager!
Don't use their faulty ATMs. She is ridiculous & when confronted about the lack of accountability or change, she is dismissive. I suggest that you talk about the very important intangible asset called "goodwill" to all of your staff. Then the manager walks with me as I leave the bank, and I am very willing to leave,,, And I hear her say to the security officer, Get him! Went to bank today, Saturday July 21, 2018 and it was closed! Institution Class:|. This location always understaffed. Just to upset people? I have requested a 5-day in advance reminder for a due bill. How about checking out how related everyone is to enter money from McGowan. Sucks they are all closing. Answer the damn phone!
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