Their product in my opinion is DEFECTIVE and should be replaced FOC. Crate And Barrel Order Status. 1) Product range is fantastic kudos to the buyers at C&B. The problems started with our original delivery.
Free 30 Day Trial of MarkMagic. This is absolutely unacceptable. No wonder the customer service in the store is so poor! In fact, the manager confirmed that all the "lead time" and "ETA"s that they give you, verbally and in writing, mean NOTHING: it could be six, 12, 24 months or more before we see our order. She said couch was still not ready to be scheduled. If your order is over $800 shipping will be $160 under 100 miles or $300 for over 100 miles. I love their glassware, cookware and gadgets. There is no number to reach anyone. My issue was with the condition of the bar. The delivery guys called Crate and Barrel for me and as I'm speaking with them they tell me "we'll have someone come out and fix it" -- this is beyond repair.
UNREAL You replied and what did you really say NOTHING. I would have never expected such a big and well-known company would have such atrocious customer service. Crate and Barrel is shipping wedding gifts to giver, not bride; they are saying $414 order was held up for 2 small items valued at $40; two Customer Service reps were rude; they will not put me through to a supervisor; and after many years of loving the place - shopping in person - I am very disappointed. Wow... what an experience. However, when the delivery came, one piece was still missing. He had no resolution to offer other than rescheduling for another day-- is that a joke!? To say the least I was unimpressed and we sent the replacement back.
But I had to reinforce the bed with metal plates to insure it lasting this time around. Strawberrynet Order Tracking. When it was finally delivered it's completely ruined and when I ask them to expedite a new piece (and all it is, is a wedge) they say no. Finally got desperate and shipped the rug back at my own expense ($181) via FedEx. The customer service even tried to tell me that this is a standard "non smooth finishing ", and not a defect.
When I was little... Want to check the status of your order or start a return? We paid over $2000 for it thinking it was high quality product. My wife and I ordered this sofa from the Lenox Mall Atlanta store and recently discovered that the order is going to be delivered late. When we tried to discover the reason, we were palmed off with several "probable" reasons that all involved the manufacturer and the material we chose for this "semi-custom" sofa. So, ok, we dealt with that, cause what could we do. Discount Supplements Track Order. This review is for the order and wait process. Greenlite charged us $450. So, if you ever see me, talking to myself, while lounging on a chaise here, you'll know what's up. 16 years' experience in successful complaint resolution.
I would have thrown my clothing out of my suitcase, if I had to, to make room for my wonderful new purchases! Called and called and waited and spoke to many people. Well wait a about the whole "it's cut from the same fabric so we cant add or take away any pieces as it might not match? " He let out the secret! I finally retold the story 3/4 times until she finally seemed quite irritated and explained that there was nothing she could do for me. I cancelled some of the items that are still back order and waiting on a few.
I shop here frequently and love their style and prices. I would rather go to a store that gives you good service because then that good feeling and positivity is attached to that product every time you look at it. Imhere24x7 Order Tracking. Joey provided no value. I bought some furniture there from Sonja.
Panasonic Order Tracking. I highly recommend this company not only for the people they have working there, but the company policy to make sure it's customers get what they pay for. I can't believe the number of stores I visited that have rude and unhelpful staff. We bought a sofa from about six months ago and it was very expensive one. Crate & Barrel / Euromarket Designs reviews 32. frustrated. Dishonesty in Reviews. Love my Marimekko bath towels (blue/green circles).
Clearly damaged; several holes in the packing wrap and one showed that the rug underneath had been damaged as well. I couldn't believe it! They have the nerve to say "sorry we cannot do that". The best she could offer us was store credit for one-half the purchase price. Whether your look is timeless or on-trend, find furniture that complements your style.
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