2, German, Romanian. Etsy offsets carbon emissions for all orders. At twenty-two, my age. I tried to think but couldn't, So I jumped in and sank. In the second part, he still is still there to live and will live. Stop laughin', stop lovin', stop livin'–. Thank you Sid for being an exemplar in Customer Service. I like a pipe for a Christmas present, or records—Bessie, bop, or Bach. When you're ready to share your thinglink, click the blue Share button in the top right corner of the page. The poem Still Here written by Langston Hughes is full of grammatical errors that have been deliberately made probably to challenge the Supremacy of Whites over the language. Best Poems | Short Poems.
But it was High up there! Still Here by Langston Hughes. This thought has been well reflected in most of the poems of Langston Hughes like in A Dream Deferred. Well, I like to eat, sleep, drink, and be in love. I stood there and I cried!
Commenting turned off, sorry. The poem is quite short. I might've jumped and died. Snow has friz me, Sun has baked me, Looks like between 'em they done. So since I'm still here livin', I guess I will live on. That long black hearse done sped, The street light. I went down to the river, I set down on the bank. Here it must be noted that the poet uses " I " which rather represents his whole race.
That concentration of African Americans created an intellectual, social, and artistic movement. I feel and see and hear, Harlem, I hear you: hear you, hear me—we two—you, me, talk on this page. Set the tone of your room from the walls out. Yet a part of me, as I am a part of you. This quick tutorial will show you how to create wonderfully engaging experiences with ThingLink. Up to my room, sit down, and write this page: It's not easy to know what is true for you or me. If accepted, your analysis will be added to this page of American Poems. Simply click the Create button and select the type of project you want to create. Welcome to ThingLink! Nor do I often want to be a part of you. POEM] Still Here by Langston Hughes, been scarred and battered.
Langston Hughes, an African-American has suffered discrimination on the basis of his color. Create an account to follow your favorite communities and start taking part in conversations. According to the poet, the Blacks were frozen or isolated and also beaten up so that they may give up the very hope they had. I like to work, read, learn, and understand life.
Do you have any comments, criticism, paraphrasis or analysis of this poem that you feel would assist other visitors in understanding the meaning or the theme of this poem by Langston Hughes better? I am the only colored student in my class. Choreographing since 1986. Life is a broken-winged bird. Scared and battered). Part 1: Discrimination Against Blacks.
If we analyze the poem as an inspirational one, we can conclude that the poet wants us to keep hope alive because it is the hope that keeps our body alive. It inspired me to write poetry. Charged Five Dollars. Hold fast to dreams. I went to school there, then Durham, then here. Shined just like a tear— That boy that they was mournin'. I could've died for love—.
I took the elevator. The Harlem Renaissance: The Harlem Renaissance took place throughout the 1920s as a cultural expression of African Americans. And let that page come out of you—. From that poor boy's friends—.
Art prints are available in five sizes, from x-small to x-large. The first section details cruelty, enslavement, and oppression. I guess being colored doesn't make me not like. Looks like between 'em They done tried to make me Stop laughin', stop lovin', stop livin' - But I don't care! This poem was in a textbook of mine from the sixth grade.
If that water hadn't a-been so cold. I thought about my baby. I'll be dogged, sweet baby, If you gonna see me die. Preached that boy away—. Photos from reviews. As I learn from you, I guess you learn from me—. Select a file from your device to be your base image or video. Request a translation. I wonder if it's that simple?
But it was Cold in that water! If it hadn't a-been so high. Though you may hear me holler, And you may see me cry—. The instructor said, Go home and write. Analysis | Critique | Overview Below |||.
Add new translation. Together we can build a wealth of information, but it will take some discipline and determination. Translations: Finnish. © Sharese Ann Frederick. When it was all over. Keep Going - Edgar Guest Poem Print - Motivational Poster - High Quality Print - Literary Poster - Unframed Poster. Training extensively at the Boston Conservatory. In the words of the poet, they done Tried to make me Stop laughin', stop lovin', stop livin'. Throughout the ages, Blacks have remained as slaves and have never been considered as humans. Has taught dance in Brooklyn at P. S. 315, Poly Prep, and I.
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Back to photostream. Dancers including Emiko and Yasuko Tokunaga, Carmen DeLavallade, Diane. That wreath of flowers? I've been scared and battered. Custom trimmed with border for framing; 1" for x-small and small, 2" for all larger sizes.
Forrester Data: Mobile And Tablet Commerce Forecast, 2017 to 2022 (US), published April 9, 2018 by Forrester. "Banks that want to succeed in the mobile channel will be forced to take a long-term view -- that means having significant patience and management support to endure several more years of single-digit growth in this emerging channel. Accelerated implementation and deployment. What do they really want out of your business? When it comes to improving customer experiences, digital is king. 1] Forrester, North American Technographics Customer Experience Online Survey, Q4 2010 – US, cited at [2] eConsultancy, Do consumers appreciate live chat on websites? Intense competitive pressure over the past 18 months forced many large and small U. S. North american technographics customer experience online surveys for money. banks to offer a mobile banking service and entice their online customers to mobile, Mr. Higdon said in his report. Live chat sessions allow you to communicate directly with customers and collect valuable feedback from website visitors from their questions, suggestions, needs and requirements in your interactions with them. That's why it's exciting to see that, over time, they are becoming more comfortable adopting new technologies. 55 percent had used "help" or "frequently asked questions" on company Web sites, and 56 percent were satisfied, voting "4" or "5" on a five-point satisfaction scale ranging from extremely unsatisfied to extremely satisfied. Second, he said that mobile banking isn't secure. Boomers are catching up with younger generations.
The Forrester report contains the results of the North American Technographics® Customer Experience Online Survey for the fourth quarter of 2009. Modern life is busy and ecommerce companies can win customers over by giving them some of that time back. And, even if some of your customers prefer phone support, live chat will only make it easier to keep their hold times to a minimum. The social lives of this group of young adults are intertwined with social media. Customers need you right now. North american technographics customer experience online survey 2020. And a Forrester Analytics Consumer Technographics® COVID-19 Survey said, "40% of online adults say, 'I have been buying more things online than I normally do' as a result of COVID-19 and 59% say they plan to continue using digital banking once stay-at-home restrictions are lifted. Provides greater marketing opportunities.
The tools also meet the needs of consumers, a growing number of whom use self-service tools every day for such things as paying bills, purchasing airline tickets and making hotel reservations. Our expert analysts apply custom research-based solutions and data-rich insight to your critical challenges and opportunities. There are many benefits to providing live chat to your website visitors. 5 On the other hand, those figures drop to 23 and 3 percent, respectively, among customers dissatisfied with their providers' customer service. 2 In fact, even though retailers have seen a rapid climb in mobile commerce over the past five years, the pace is now expected to slow down. And then there's this troubling finding: no apparent benefit to mobile banking. Indeed, when using their mobile phones to shop, consumers frequently abandon their carts without making a purchase. Verizon's Growing Online Self-Service Initiative Meshes With Consumer Preferences | About Verizon. Domino's Pizza doesn't just have an app, they've upped the ante of their digital game by being accessible on multiple channels such as voice assistants, messenger apps, social media, you can even order pizza right from your TV. The enhanced online and voice-activated tools are designed to be easy for customers to use and to put them in direct control of their specific service needs. Forrester's annual report on The State Of Consumers And Technology: Benchmark 2012, US is now available. Well, we have to create it, and there are some techniques that help. They aren't just connecting at home, but wherever they go; in fact, they're more likly to access the Internet on their phone in a store than in their own kitchen. If you're planning on investing in an Agile CMS to set your business apart from others in your industry, you can leverage the following features: - A content hub at its core, it's where technicians and creatives can work together to drive more efficient content operations. Live chat builds customer trust and confidence in your businesses and has proven to increase sales.
Deloitte research also shows millennials are the leading users of energy apps, with 34 percent using mobile software to control their energy consumption. So why is this happening? This technological wonder is transitioning from content management systems that require deep developer involvement to "Agile CMS, " which satisfies both IT teams and marketing practitioners (editors, content creators, content marketers) and meets consumer demand. 5 Quick Wins for Any Ecommerce Experience. Delivers more customer interactions with fewer service reps. No matter how many times they hit hold, a phone support employee can only field one customer at a time. Whenever your pizza craving hits, there's no limit as to how you can order your food from anywhere at any time.
A Dow 30 company, Verizon employs a diverse workforce of approximately 222, 900 and last year generated consolidated revenues of more than $107 billion. There's just one common denominator that is tying all these digital enhancements together and making it all possible. An agile CMS: a new model for all content and all users. Here are seven ways it can improve your operations: 1. Well-presented help using the latest technologies has high potential to reduce telephone calls from customers seeking help with hardware and services, the report showed. What are their pain points? An agile CMS must deliver content to the omnichannel. North american technographics customer experience online survey questions. Nike creates branded experiences. Despite the myriad benefits, most businesses still aren't using live chat, and just nine percent of customer-facing websites leverage the service.
Also, interest is low across all generational segments. Mobile Shopping Is Stalling. Can Your Retail Business Buck the Trend. 75% of US online adults agree that it's important for retailers to offer advanced site search features such as the ability to refine search results by price, brand, style or other product attribute. They might be going from a laptop to a smart TV to a mobile device, to a wearable, and you need to have a system that is able to deliver content to all those end points. Verizon's support pages at and, as well as those available via the Verizon In-Home Agent self-help application, offer step-by-step guidance covering various issues from setting up a TV remote control to adding a computer to a home Wi-Fi network. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.
The flexibility and extensibility of front-end components and back-end architecture supplemented by deep documentation, training and community capabilities for developers to exchange ideas are a trademark of a true successful agile CMS. Digital is what it's going to take to empower your business to generate more efficiency in satisfying customers' demands. Customers could, for example, rely on "avatar" agents to successfully walk them through troubleshooting actions. It can moderate user-generated content (UGC) and other content that might need approval. In fact, it's the biggest and longest-running survey of consumers and technology in the world — and it covers the impact of technology on a variety of consumer markets, including automotive, consumer technology, banking, healthcare, marketing, media, retail, and travel. Want to read the full report? 36% of US online adults say it's important that retailers provide product recommendations based on their shopping or browsing history; that's even more true for US online adults from 18 to 25 (48%) and 25 to 34 (42%). Verizon Wireless operates America's most reliable wireless network, serving more than 91 million customers nationwide. Give your website visitors all the information they need about your product and service in a fast and efficient manner with the convenience of live chat software.
Digital is what is driving all industries to exponential change invigorated by new technologies that will help your organization be better positioned to predict, understand and meet the needs of customers with Agile CMS. Now… onto the quick wins. Six percent of Generation Yers are interested or very interested in mobile banking -- not much more than the 4 percent of younger boomers ages 43-52. Source: Forrester Analytics Consumer Technographics Benchmark Survey, Part 1, 2020. Gives you a competitive advantage. Well, Delta heard your concerns loud and clear and did something about it. Verizon has significantly enriched its self-service tools for wireline residential customers, enabling them to do everything from shopping for bundles of services to paying bills to fixing problems with TV and Internet services - at any time of day or night. With thousands of stored conversations, the answers are at your fingertips. Leveraging live chat for efficiency, customer satisfaction and consistent growth. One reason is that many shoppers encounter a painful mobile checkout process.
Live chat keeps the cost per contact low and is the most efficient and cost-effective channel to offer customer support. Chat is a real-time, synchronous solution with a variety of advantages over phone support and will help provide consistent service to a growing customer base. Because a live chat operator can conduct multiple chat sessions at once and answers are efficiently delivered to customers, the time that each chat takes is significantly lower by comparison to phone support. Customers appreciate chat's efficiency, as well. Fresh thinking and collaborative problem-solving through an unmatched combination of peer networking, forward-looking analysis, and professional guidance. For the "forced" adopter, there's anxiety from the pressure to catch up with others who have been shopping online out of preference for years. Proactive experiences with live chat can significantly improve customer satisfaction, raise expectations of customer service and offer a competitive advantage in the customer's experience, resulting in greater brand awareness, higher levels of loyalty and revenue. They don't understand or buy into the mobile banking pitch from their bank or financial services institution. Mobile purchases averaged just 36% of retailers' total online revenue last year, down from 43% in 2016. Power, "As the Pace of Switching Slows, Retail Electric Providers Need to Find New Ways to Differentiate the Customer Experience" [6] Rhino Support, "Millennials Prefer Live Chat Over Phone & Email" [7] Deloitte Survey: Millennials Increasingly Driving Force Behind Electric Utility Transformation [8] TELUS International, Comparing Costs: Chat vs. Voice Customer Service. A few other interesting insights we uncovered: - Gen Zers are the most social-savvy generation. For those of you who aren't familiar with our benchmark report, it's based on Forrester's annual Technographics® benchmark survey that we've been fielding since 1998 and for which we interview close to 60, 000 US online adults. Without the tactile nature of in-person shopping, customers need to have a clear idea of what it is they're buying. In this fast paced world, users want information now.
In 2019, 27% of US online adults said it was important for a retailer to offer a live chat service on the website; in 2020, 42% of US online adults say it is important for a retailer to offer live online chat to ask questions and get support on the website. What you need to meet your customers' digital demands is an agile CMS, a tool that is as adaptive, swift and responsive as your customers expect your business to be. 11 So what can retailers do? We've all been there: the checkout that just takes forever. And payment options via mobile are often more limited than via desktop. According to eConsultancy, 51 percent of consumers prefer live chat to phone because it allows them to multi-task; a whopping 79 percent prefer it because their questions are answered immediately.
Live chat is a platform that enables you to communicate with your website visitors and is an essential tool for your website. No listen, they really need you.