I pay for a monthly membership, so fortunately for Hand & Stone I'll keep coming in. They categorically are not. I don't like to make a scene at the check out so we just left in major dissatisfaction. I reminded the receptionist that I had had a massage cancelled in November.
My masseuse did not seem very experienced at all. Over all was I not pleased one bit. Brianna the front desk receptionist was so sweet and helpedwith everything I needed. They did not specify that the foot treatment would take up much of the actual massage time. Brandon K. For my birthday my wife had scheduled an 80min couples massage for us a couple weeks prior. Our treatment includes Dermalinfusion, which will smooth coarse skin texture, lighten acne scars or hyperpigmentation, firm and leave your skin luminous and hydrated. Would recommend the monthly massage plan, best and most fair one I've seen. Hand and stone bogo deal of the week. Signed up as a new customers and was charged over $300 2 people when online was showing $79 each which is supposed to be new customer rate. She made my facial appointment very comfortable and I definitely recommend getting facials with her! Chantel N. Had a facial today by Abi.
Enjoy additional services throughout the month at our low member rates including gift card purchases for family and friends (some restrictions apply see spa for details). I stated that was a wise course action to double bill during a time of people's uncertainty of income, as well as, Hand & Stone's inability to provide the services being billed for. I would like to add that I've been a paying member there for almost four years. 1000 points for every friend you refer to Hand & Stone. New management is terrible in EVERYWAY i have had a membership here for about 3 years and will now be looking for a new place! This places is highly recommended. Hand and stone bogo deal sites. I've had a lot of weak/unproductive massages in the past but this was not the case with her. Adding this enhancement to your massage or facial will give a needed pick me up for the exhausted, busy and RVICE SPOTLIGHT: Our Premium Experience Facial with Dermalinfusion and Red LED Phototherapy.
It was probably my best massage ever, the staff were all very friendly and professional, and the atmosphere was relaxing and inviting. Happy Veteran's Day from Hand & Stone! Speaks to the type of clientele they're used to getting. Redeem for More Rewards! They are always helpful and friendly.
They had a promotion for new customers. Was easy to get it and everyone was super nice and friendly. I even got the special they ran for Black Friday for my husband and they cancelled his initial appointment to be rescheduled so he did with a different therapist and now the day of they call him AGAIN and cancel his appointment! She made me feel comfortable throughout my entire visit. Adrienne has a style that is perfect in using her elbows for deep tissue. Hand and stone bogo deal 2022. I wouldn't say anything if this was even close to market price but I was embarrassed and disappointed that I paid that much money for such a lame massage for my wife. No thanks, I will not be back. Lisa S. First time at this St. Louis Park business.
"It is not happy people who are thankful, it is thankful people who are happy. " The staff was friendly and welcoming. I walked out feeling much better than I did when I walked in. I'm getting charged for a service that I won't use. They try and trap you into service you didn't not ask for. Would rate 6 stars if possible. We received your message and we'll get back to you shortly. I genuinely hope all of these comments do not continue to be ignored my management. Jaclyn gives us the lowdown on ClarityRx's Down + Dirty™ Detoxifying Charcoal MicroExfoliant. Salina did a great deep tissue massage with aromatherapy & hot towel therapy.
Swedish massage and hot rocks. It might come down to the therapist. She received no communication of any kind. I called and left messages, sent an email- no one ever responded so I was stuck paying for several months. Not valid on Introductory offers. ) Management lies, ignores calls over the course of literally months, and straight up steals peoples money and then ghosts them ¯\_(? Hayden B. I had a great and relaxing experience!
Heaven S. I became a member in October. I enjoy my facials and massages. The rest of the massage was so unprofessional I was convinced this is someone who is not licensed. I am utterly shocked and disgusted by the customer service experience I recieved, especially since I was very interested in becoming a member. Anne R. The staff here is amazing! Again I called Hand & Stone and the owner first denied that they billed this amount and then later in the conversation admitted the billing, stated that the billing was for both April and May of 2020.
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