Truck did not come with a 90 day inspection either.. Tranny shifting hard according the Cody was THE TRUCK WAS IN SPORT MODE!!.. Always answered my call and my questions. As a matter of policy, BBB does not endorse any product, service or business. Contact Information. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Bought a truck from here based off what the salesman described which in his words were, "this truck needs nothing, its ready to go has no issues, fully detailed, its been inspected and will be double inspected upon leaving a 5k non refundable deposit". Avoid this Diamond Truck Sales at all cost, I bought 5 trucks from scam this dealership and 1 of the truck. BBB Business Profiles are subject to change at any time. Here are pics that show the mess of the so called needs nothing truck, -. Recommended Reviews. If our inventory isn't exactly what you're looking for, we have units arriving monthly to keep your options open. Pardon Our Interruption.
Marker light was missing a screw had to remove insert and install new one. Despite buying 5 trucks. Is not responsible for the accuracy of the information. Everyone there is friendly and respectful. The business is listed under used truck dealer category. As a business you need to make it right!! My husband and I appreciate him going over and beyond making us feel secure in our purchase/investment.
Wheel axle seal leaked the gear oil all over the rim disgusting clean up needed hidden behind a wheel cover. Bought two trucks from them cash not to mention, Cody who was the sale's man for this deal, he is useless. I'm helping him find an attorney, and reposting them to the BBB. How was your experience? Commercial financing provided or arranged by Express Tech-Financing, LLC pursuant to California Finance Lender License #60DBO54873. Im very pleased with the knowledge and service he presented me and we will definitely be staying in touch when were ready to purchase our first truck it's from them so Thank you Diamond trucks! My apologies for that.
I got in touch with Michael Covarrubias he picked up my calls and was able to help me out buying a truck. Categories: Services: Delivery. Raquel was also very polite and directed me in the right direction.
BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Misti really when out of her way to answer all my questions. A third-party browser plugin, such as Ghostery or NoScript, is preventing JavaScript from running. They ended up fixing the seal, and check engine light, after a long ass argument Cody mention they were going to fix it as a favor WTF!!! This is heartless company. Their services include Delivery, In-store shopping. So you would think his extended warranty would kick in..? "My husband and I have been wanting to become owner operators after driving for companies now for about 6years. My uncle is making payments on a truck that is broken down, he cant afford to fix it, because his truck has been broken down and they refuse to fix it.
I don't feel the only problem was with the people that got terminal for unethical customer service. Most Recent Customer Complaint. He traded in his old truck. This is my favorite Semi truck dealership. Soft Pull Credit App. DONT BUY SHIT FROM THIS PLACE I SHOULD HAVE LOOKED INTO THE REVIEWS PRIOR! I'm very grateful she was able to help me out. I called the sales person Cody Thomson, he said sales as is nothing he can do, it's my problem now. Well my fault for not taking that 3hr drive to go view it in person. Do a 90day inspection and you'll find most problems as we did. Both Cody the manager and Ray the Oil changer mechanic/document forger dude (real good talker), lied each and every time that the truck was repaired and sent to Freightliner twice. The rest of the 4 truck also has many small problems. "I been having a hard time looking for a good truck at a reasonable price. BBB Business Profiles are provided solely to assist you in exercising your own best judgment.
The front brakes pop and feel like they are not grabbing, more like slippage. Super strong cigarette smoke smell. First load tranny blow, called Cody his answer was there's nothing we can do for you. Commercial Truck Trader Disclaimer: The information provided for each listing is supplied by the seller and/or other third parties. There are a few reasons this might happen: - You're a power user moving through this website with super-human speed. I was very happy to actually speak with a salesman who listened actually heard me out was kind and very helpful looking at trucks they had available and went over prices explained how our credit with experience income what we would need as a down payment to get financed and assured us they cou lk d help for sure without making me feel like there was no hope. Cody and his endless hospitality was welcoming right when we walked in the door. You Might Also Consider.
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